Location
North West London

Hours
Full Time

Salary
£32,000 Per Annum

About the Role
Pinnacle Group are looking for an experienced Contract Manager to provide high standards of cleanliness. You will be joining our Soft FM team responsible for a wide range of cleaning, grounds maintenance, and caretaking services to ensure community assets are well-maintained. You will manage multi-site facility contracts, ensuring the highest standards are met and within budget. This role involves all aspects of people management including recruitment, training, budget management, performance management, health and safety, and managing client relations. You need to be highly organised with good communication skills, capable of leading and motivating large teams to deliver high cleaning and facilities standards. If you are passionate about people and service delivery, then this could be the right role for you.

Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play. We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge, and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key Responsibilities
Proactive auditing and supervision, responsible for Contract compliance in terms of specification, KPIs, and site-specific Health and Safety plans. Optimising and overseeing operations to ensure efficiency using Workplace Management System. Assisting your line manager with sub-contractor management. Ensuring stock orders and stocktake are carried out accurately and on time.

Key Requirements
Fleet management experience, experience of full profit and loss accountability, demonstrable track record of acquiring, managing, and retaining facilities management contracts in a multi-site environment. BISCS BICS/NVQ (or equivalent) in cleaning support services (desirable but not essential), full driving licence.

Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependent on your role or business area, including maternity/paternity packages, flexible working arrangements, life assurance, enhanced pension scheme, additional annual leave, private medical insurance, cycle to work scheme, employee assistance programme, retail discounts, childcare assistance, season ticket loans, sick pay schemes, personal development plans, company car/car allowance, and electric vehicle scheme.